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On-Demand
For most of our organizations we rely on three separate Quality data sets to monitor how well we are doing and plan improvements. Unfortunately, these three: Incident Reports, Dashboards and Compliance Audits & Tracers rarely have the chance to mix...
On-Demand
The Centers for Medicare and Medicaid Innovation (CMMI) Bundled Payments for Care Improvement Advanced (BPCI-A) initiative aims to promote value-based delivery of patient care. (1) We sought to test the hypothesis that by (a) integrating clinical and socioeconomic patient characteristics...
On-Demand
In this session you will explore how to ensure you have a robust continuous compliance program that encompasses survey readiness and quality initiatives. You will learn to develop processes with a compliant foundation and build upon them to ensure the...
On-Demand
The United States continues on its journey toward value-based care, and the NAHQ domain of Quality Review and Accountability supports the premise that value is equal to outcomes over cost. Review the concepts and the organizations around value-based care, and...
On-Demand
Session Description Women at average risk for breast cancer are recommended to start mammogram screening at age 40. The goal of screening is early detection in women who do not have symptoms. In the spring of 2022, patients requesting appointments...
On-Demand
Session Description While improving ED throughput in any ordinary year would be considered a challenge, improving throughput in the post-pandemic environment may be considered insurmountable. This presentation will showcase how several practice locations across geographies successfully navigated barriers by innovating...
On-Demand
Session Description On a busy 36 beds Emergency room that is attached to a 1A Veterans Affairs facility, the use of Failure Mode Effects and Analysis (FMEA) in mapping out effects of power outages and surges to Electronic Main Frame...
On-Demand
COVID-19 has highlighted and exacerbated a number of health disparities in the United States. Unfortunately, health disparities have long existed in diagnostic error and continue to negatively impact patient safety. One major contributor to the disparities in patient safety events...
On-Demand
This session features a panel discussion moderated by Anthony Stanowski, DHA, President and CEO of the Commission on Accreditation of Healthcare Management Education. The panel of leading academics and NAHQ executives will examine the NAHQ workforce report and its implications...
On-Demand
The Behavioral health chartbook is intended to expose healthcare quality professionals to the behavioral health patient. Stigma harms the 1 in 5 Americans affected by mental health conditions. It shames them into silence and prevents them from seeking help or...
On-Demand
It is interesting how many of life’s lessons are expressed through the metaphor of shoes. We can either walk around in or fill someone else’s, wait for the other one to drop or wear it on the other foot. We...
On-Demand
The challenges of the American Health System is impacting the sustainability of organizations and resulting in individuals feeling burnout. This presentation will discuss the drivers of burnout and reorient the focus on driving well-being, joy and flourishing. Specific strategies will...
On-Demand
During this session, attendees will learn about The Joint Commission’s new healthcare equity accreditation requirements, designed to help organizations establish processes foundational to equitable delivery of care. Christina Cordero, Project Director for The Joint Commission’s Health Care Standards Development team,...
On-Demand
According to the US Census Bureau, baby boomers have remained the second-largest population group in 2022, comprised of 69.6 million people ages 58 to 76. The fastest-growing population is people aged 80 and older, with a growth rate almost four...
On-Demand
In 2018, Virginia Garcia began internal site visits known as ‘C-Qual’ (Compliance and Quality Assurance). Visits are considered an “everybody teach, everybody learn” opportunity, with findings shared with site leaders and senior leaders across the organization. The goal is to...
On-Demand
The scoring system helped the respective committee members and the Medical Strategic Teams to define the set criterions for defining an effective committee. It helped in the areas to concentrate on to improve effectiveness of the committee. The compliance percentage...
On-Demand
Launching the ED After Care Clinic has provided our Emergency Medicine providers with perspective on the complexity of navigating patient care after the ED visit has ended. Outcomes from the clinic provide insight into several opportunities for improving patient transitions...
On-Demand
468 mortalities reviewed, 63% have been screened out to MCR1-MCR2. Only 37% of the mortalities required an in-depth peer review process. The utilization of the Mortality Screening Tool enhanced the overall peer review processes, led to greater collaboration among physicians...
On-Demand
Prior to the Care Plan Audit tool, only 39.98% of patients had updated care plans and 68.66% of patients had updated daily goals. After one (1) month, there was 92% increase in the number of care plans updated. There was...
On-Demand
The implementation of the ROP correlated with a decrease in mean response time from 190 minutes to 105 minutes, and an increase in mean quality of response from 3.25 to 3.6. Qualitative data suggests that the ROP could be applicable...
On-Demand
Since implementation, the percent of babies actively cooled on transport and arriving to the NICU with a temperature <33°C has decreased from 21.15% in 2021 to 11.32% in 2022. The standardization of rectal temperature monitoring and documentation was essential to...
On-Demand
First in VHA SUD care team, a teratogenic time-out for the safe prescribing process, partnering with experts to create successful pathway for pregnant to ensure mental health needs are met, and more. Continue to develop new ways to participate in...
On-Demand
Missing patient safety events decreased from 12 to 9 (CY21-22) with the acute care and rehabilitation unit having no missing patients proving actions implemented were effective. High-risk areas (ED, Mental Health) are still in progress. Missing Patient Tabletop drills in...
On-Demand
The low volume of patients with PACs in the ICU is a challenge for clinicians to gain or maintain competencies, placing patients at risk for PACs related injury or sentinel events. Online learning, simulation, and checklists are tools for clinicians...
On-Demand
The fall with-injury rate decreased to 0.31/1,000 patient days or an 80% reduction, a 60% increase in reported near misses or assisted falls, and a new 93-day record without an injurious fall. Patients are safer today because of the collaborative...
On-Demand
The monthly number of safety reports increased. An onboarding process was implemented. The scope of practice was integrated into policies. Foundational work integrated business and clinical operations. Business operational leaders are now contacting clinical operations for an assessment of the...
On-Demand
Standardized SDOH screenings increased awareness of unmet needs and supported partnerships between the medical and social work teams. Rapid PDSA cycles and frequent data collection were critical to improving the percentage of patients with a completed screen. Key to sustainability...
On-Demand
We had 32 harm events in 2021 and we were able to reduce the overall number of harms to 24 in 2022 (which was our regional goal). The Quality Director, with the assistance of a physician dyad Quality Medical Director...
On-Demand
During this pilot, the MICU was able to achieve 188 days between events which was above the three sigmas upper control limit of 111.2 days. The MICU was also able to reduce its average CLABSI rate per 1,000 central line...
On-Demand
Prompted by a unique, post-affiliation data environment, Adirondack Health Institute (AHI) and the Adirondacks Accountable Care Organization (ACO) set a vision to build a cohesive health data system across the two organizations. Challenges included disparate data sources and systems across...
On-Demand
Efficient clinical operations within an acute inpatient setting require effective management of patient length of stay. The limitations of the human mind to multitask are well documented, and studies confirm the inefficiencies that exist in switching between various complexities of...
On-Demand
Rounding sessions were conducted on 100% of employees and were critical to project success. A PDCA cycle was completed and utilized to sustain results. Improvement in employee wellness domains of work-life balance, well-being, and crisis recovery was achieved. This case...
On-Demand
The application is being utilized to track vendor compliance, standardize equipment usage, and consult on surgeons’ health outcomes. It’s also being used for reviewing OR time, length of stay, and supply variation and determining if switching items resulting in less...
On-Demand
The interdisciplinary team at ColumbiaDoctors will discuss processes operationalized in ambulatory care to promote outstanding practice consistent with current regulations and professional standards. Proactive coaching tracer activities and the use of a risk assessment tool can greatly impact the quality,...
On-Demand
The hospital spent $463,331 in FY22 directly on the cardiovascular registries. The direct benefits totaled $917,270 for FY22. In aggregate, there is a monetary benefit to participating in cardiovascular registries. However, only three registries contribute to this positive outcome, pay...
On-Demand
Aligning CNSs with the Quality Department enhanced access to outcome data and collaboration on nurse-sensitive indicators, including healthcare-acquired conditions. Indicators of success include 100% of CNSs utilizing improvement science methodology, up from 38%. Additionally, quality nurse leader-led projects applying these...
On-Demand
126 patient encounters were evaluated. The most frequent Drivers of Utilization were Chronic Unstable Baseline, Unaddressed/Inadequately Managed Behavioral Health, and Unaddressed Goals of Care. Most frequent action items: medication reconciliation and subspecialist follow-up. Next steps: Create a process to evaluate...
On-Demand
Workplace violence (WPV) is an important public health issue and a growing concern in Emergency Departments. To effectively address WPV in healthcare, we must change the paradigm for WPV within hospitals. To change the culture surrounding workplace violence, we aimed...
On-Demand
The Hypertension CPG was published in 2020. To date, dissemination and implementation have occurred in 171 VA Medical Centers and 1298 healthcare facilities across the US. A range of training and resources are available to support the implementation of best...
On-Demand
In this session, we will review how changing our auditing tool and methodology used for routine peer review helped develop a safe learning environment, increase practitioner engagement, and proactively identify system errors and unsafe conditions in an outpatient telehealth setting....
On-Demand
One year prior to the TAP Strategy the facility had 71 CLABSIs with a CLABSI SIR of 1.441 and 22 CAUTIs with a CAUTI SIR of 1.734. After the implementation, there were 65 CLABSIs with a CLABSI SIR of 1.328...
On-Demand
The medical-surgical service line was able to achieve over one year of no HAIs. Dedication to patient safety impacted our patient experience. We have achieved a 10% increase in patient experience and increase percentile rank by over 40 points. Our...
On-Demand
Review of the process to create a dashboard (work ongoing) identifying which readmission-reducing countermeasures are available and in use at which hospital sites in the Cleveland Clinic system, and delineating the effectiveness of each countermeasure at reducing readmissions. Patients are...
On-Demand
COVID-19 has provided unique challenges to healthcare. Nonetheless, sustaining a positive culture of patient safety remained an organizational-wide priority. To improve our culture of patient safety based on findings from the 2021 AHRQ Culture of Safety survey, we implemented a...
On-Demand
The ALOS fell from 13.4 days pre-intervention n=981) to 11.8 days (n=284). The patient and family feedback discharge survey top box scores for caregiver overall inpatient experience improved from a baseline of 62% (n=59) to 72% (n=27). The team will...
On-Demand
Integrated wellness services demonstrate value. The in-house counselor consistently has clinic slots booked. Providers benefit from having convenient, easy-to-schedule, confidential access to a licensed counselor who understands the complexity of practicing emergency medicine, is able to meet their fast-paced lifestyle,...
On-Demand
Patient satisfaction regarding the admissions process increased from 3.8/5 to 4.5/5 (Excellent) or higher for each of the four months reviewed. The Lean RPIW process was critical for success. Team meets regularly to discuss improvements. Also, all new patients complete...
On-Demand
Successful implementation of lockdown of insulin order entry. Four monthly prescription and chart audit conducted shows the utilization of insulin categories for new starts, appropriate consult, and materials needed for effective patient diabetic education resulting in zero sentinel events. The...
On-Demand
Describe the process and results of a 4-week health promotion program implemented within a Fellowship of Churches with overweight or obese African American adult congregants using Dr. Carolyn Tucker’s Health Smart Behavior Program. Tool: Health-Smart Behavior Program by Dr. Carolyn...
On-Demand
This session is designed to share our experience with an inaugural class of 4th-year medical students who took our newly designed QI elective. An overview of the elective as a whole will be shared. We will describe the timeline of...
On-Demand
A Quality Assurance and Performance Improvement (QAPI) program is a regulatory requirement, but more importantly, it is essential for safe patient care, quality outcomes and extraordinary patient experience. Intermountain Health (Intermountain) initially implemented a standardized system QAPI program in 2019...
On-Demand
Access to healthcare quality data continues to expand, presenting opportunities for new insights and creating significant new challenges. Busy clinicians and leaders can get lost in an overwhelming amount of nuanced data. Atrium Health’s Musculoskeletal Institute tailors scorecards so matrixed...
On-Demand
Stakeholders focused on cause and effect, updating policies, and in-depth review of fallouts. One service line changed its preoperative order set, including automatic assessment of VTE risk and orders for chemical prophylaxis. Our PSI-12 observed rate decreased from 9.94 in...
On-Demand
Our intervention resulted in a sustained reduction in falls below the national average over a 24-month period, falling from 3.41/1000 BDOC in FY 21 to 2.29/1000 BDOC through FY 22. The National Aggregate falls rate for FY22 was 4.06/1000BDOC. Daily...
On-Demand
Attendees who participate in this session will learn: -Methods to identify high-risk of readmission population -Deployment strategies to further strengthen care coordination of high-risk of readmission population in an effort to reduce readmission -Primary Care Provider workflows to ensure 7-day...
On-Demand
Eliminated the need to print paper charts: 70% decrease in time spent on printing peer review documents. Improved efficiency in the exchange of Peer Review Summaries: 62% decrease in time delivering charts. Created one repository to store, abstract, and trend...
September 12, 2023
12:15 pm
Join your colleagues and friends for a dueling piano lunch break experience like no other. We can’t wait for you to participate in this all-request, rock and roll virtual experience by the Flying Ivories! Sing along, dance and tap your...
On-Demand
A large U.S. health system underwent preparation for a major accreditation survey. A consulting firm identified deficiencies in the handling of reusable instruments. Examples included the poor condition of instrument tape, inadvertent reprocessing of single-use instruments, and packaging errors, such...
On-Demand
Healthcare is ever-changing, with new evidence and practices constantly coming out that highlight the need to change practice through quality improvement initiatives. Many projects can be going on at once, leading to miscommunication, a breakdown in reporting project progress, and...
On-Demand
Prior to implementation, the average Head CT Utilization rate for Intermediate Risk Pediatric Head Injury patients was 21.1%. After the interventions, there was a 13.9% Head CT Utilization rate. In the last four months of the study period, a sustained...
On-Demand
Hospital-acquired pressure injuries (HAPIs) affect millions of patients yearly. Critically ill patients are at greater risk for the development of HAPIs due to hemodynamic instability, vasoactive drug use, and increased medical device use. HAPIs are identified as preventable events by...
On-Demand
We all need data for Quality Improvement, but do you know how to use it properly? The run chart is arguably a QI team’s most valuable tool, a simple yet powerful way to tell your story at a glance —...
On-Demand
Over the past 18 months, we have seen completion compliance skyrocket. We have identified multiple process concerns through the rounding tool and have been able to address them individually. We will sustain results by continually reviewing the tool to ensure...
On-Demand
This session aims to describe how we implemented a coordinated improvement structure to facilitate sustained improvement work. We will use improvement in patient experience scores to illustrate how this model functions. The component pieces include a huddle framework with feedback...
On-Demand
The VHA embarked on a nationwide cultural transformation to spread High-Reliability Principles and practices in pursuit of “Zero Harm.” During planning efforts, VHA identified and defined a set of metrics that could best track data progress along VHA’s Journey to...
On-Demand
Quality Management partners with interdisciplinary teams hospital-wide to identify target areas for data-driven performance improvement initiatives through our occurrence reporting platform. Quarterly reports are shared with the hospital units and Performance Improvement Coordinating Group to monitor trends. By establishing a...
On-Demand
The outcome was the development of three sets of patient empowerment and engagement tools: to manage heart failure, to learn more about heart failure, and to connect with others for support with heart failure. As an ongoing effort, IMPLEMENT-HF is...
On-Demand
We found a decrease in ICU LOS in the early mobility group; 3.09 vs 2.42 days (p=0.015). There was also a trended decrease in hospital LOS with the early mobilization intervention; 5.97 vs 5.29 (p=0.1886). This quality improvement study focused...
On-Demand
We will look at the use of the classic LEAN A3 in a 2-year, multi-level, multi-organizational improvement situation. We will use an actual project that worked on decreasing patient harm in the nurse-sensitive indicators of CAUTI, CLABSI, CDIFF, FALLS, and...
On-Demand
The implication of the Lean Kanban Pull Methodology for Improving the attendance of diabetic clinic appointments, improving the quality of visits, reducing the overall waste of appointments, and further reducing the overwhelming of the appointment system, gives priority to those...
On-Demand
Our hospital developed a multidisciplinary team of nurses, social workers, advanced practice providers, and physician navigators to assist patients after they are discharged home from the acute-care setting. This team uses an interdisciplinary approach, connecting with stakeholders across the patient’s...
On-Demand
Quality leaders must make data-informed decisions on what quality improvement projects will be prioritized, many times these leaders are also tasked with selecting which individuals will participate in continuous improvement education and training. This session will include detailed methods for...
On-Demand
The four sessions from 2017-2022 resulted in 750K improved Veteran Experiences, >7 million in improved Employee Experiences and over 122 million in net cost benefits. The Improvement Advisor Academy’s success lends to re-instating the full academy. The Improvement Advisor Academy...
On-Demand
The McNemar Test determined that there was a statistically significant difference between the readmission rates of patients not enrolled in the TOC program and those that were enrolled. The readmission rate for those not enrolled was 26% and for those...
On-Demand
Regulatory oversight by CMS, OSHA, and other agencies continues to accelerate. Patients and families are more astute about reporting and using language to suggest immediate jeopardy. Organizations must be continuously ready for unannounced surveys using a multi-faceted approach to achieve...
On-Demand
Program results indicate a marked reduction in emergency codes and staff injuries. PDSA and QAPI were critical to success. The initiative has caused a positive shift in culture and safety within the hospital. There is a need for additional training...
September 11, 2023
10:05 am
Layers of standards and measures, mostly rooted in compliance, have mounted for decades -- all in the name of advancing quality and safety. The result is an overburdened workforce that is tired of checking boxes and jumping through hoops and whose been left to believe that quality ‘didn’t work’ or is a ‘waste of time’.
September 11, 2023
11:00 am
The chief quality officer serves a key role to ensure that providers deliver the highest-quality care while lowering costs, reducing ineffective care, waste, and harm to patients. Chief quality officers come from a variety of backgrounds but all of them have specialized knowledge and skills in quality and safety competencies that make them an indispensable asset in the c-suite. This session will focus on how chief quality officers position and prepare for their workforce to lead. Hear from a panel of CQO's as they outline strategies and steps that help their team’s’ advance quality and safety in their organizations.
September 11, 2023
1:00 pm
NAHQ data shows that 41% of those responding to the NAHQ Professional Assessment do not consider themselves responsible for integrating ethical standards into healthcare quality practice. This statistic is unexpected considering professionals who work in quality and safety have a responsibility to report and share data, even if it does not reflect their organization’s best work. Furthermore, this statistic creates a barrier to create a psychological safe space to deliver quality care.
Achieving zero errors is complex and the hierarchy in medicine makes it challenging to effectively speak up, even when it's the ethical thing to do. This session will focus on how to approach creating a psychologically safe organization that leads with ethical practices to deliver quality care. Takeaways will include strategies that you can immediately implement in your organization.
September 11, 2023
2:00 pm
Data shows that regular primary care visits align to healthier patients and lower costs, making it a key factor to success in the healthcare eco-system. Founder and President of NCQA, Margaret O’Kane, Vice President of Enterprise Clinical Quality at Highmark Health, Kelly Glass and Chief Quality Officer at Allegheny Health Network, Brian Parker, will take a deep dive on measuring performance as it relates to primary care and the downstream impact on healthcare. Actionable takeaways will include the current state of primary care, how it impacts a patients journey through the healthcare system, the effect on reducing readmissions and care transitions, how patient reported outcomes are used as quality measures in the primary care space, and HEDIS. Expect a hard-hitting session with experts in the field
September 11, 2023
3:00 pm
Healthcare recognizes that digital transformation is essential to improving care, yet we struggle with prioritizing and implementing it in our organizations. We’ve spent years and billions of dollars and incentives from Medicare and Medicaid to create a digital foundation in healthcare delivery, but it is not optimized. Quality measures are highly reliant on administrative data creating a barrier to success. How do we transition to thinking about digital first to improve outcomes, decrease costs and improve patient experience? This session will discuss what is possible in the near-term and what role your organization can play to realize the vision of next generation measures leveraging digitally sourced data.
September 11, 2023
4:10 pm
NAHQ is moving the needle on healthcare. Hear from NAHQ volunteer leadership about NAHQ’s success this past year, where we are headed as an organization and profession and how together we will make an even bigger impact.
September 12, 2023
9:00 am
Healthcare quality professionals are uniquely suited to be leaders. They regard quality as more than compliance; it is the north star to lead an organization. They persevere, display resilience and lead healthcare teams to do the same to move the needle on quality. When quality leaders take the top seat, they bring sensibilities for quality, safety, equity and value with them. Hear from quality leaders who are now Chief Executive Officers about how they lead with quality to make it to the C-Suite. Leave this session with actionable next steps to prioritize and position quality to do the same in your organization.
September 12, 2023
10:10 am
Millions of Americans live in rural communities where their access to essential healthcare services is limited. And data shows that these rural populations have poorer health, creating an even larger need for the already limited services. Meanwhile, rural healthcare is under siege and many organizations are closing, creating an even larger challenge. This session will discuss how quality and safety leaders are rising to the occasion and stretching limited resources to drive outcomes to serve rural communities. As we all face resource shortages in today’s environment, this session will provide actionable takeaways regardless of your organization’s size and geographical location.
September 12, 2023
11:10 am
Nearly 25% of patients experience adverse events. This statistic is disappointing, but despite decades of effort to change, not surprising. This statistic is a result of insufficient resources dedicated to quality and patient safety. We know that if we lead with quality, patient safety will improve. Therefore, we must invest in quality now; not retroactively after harm occurs. It must be a priority, looked at from a system wide level, recognized as a driver of excellence, and much more aspirational than checking a box. Hear from visionaries in the field that will discuss strategies for proactively reducing harm by focusing on quality and patient safety. This deep diving session will leave you with actionable takeaways on how to use quality as the key to eliminating harm.
September 12, 2023
1:00 pm
If you keep doing things the same way, you will keep getting the same results. The factors that influence how organizations and providers deliver healthcare are no exception to that rule. We are at a pivotal moment in healthcare where we need to rethink payment models and their alignment to quality efforts in order to create change. Payment models need to reward high quality care. Hear from Lisa Wagamon on how her organization has made strides in relating payment models to their quality efforts, some of the struggles they’ve experienced, how they’ve prevailed, how they measure their results and the plan to sustain their improvements.
September 12, 2023
2:00 pm
The Centers for Medicare & Medicaid Services (CMS) plays a vital role in strengthening and modernizing our nation’s healthcare system. Hear how plans are impacting quality and what you need to know to stay abreast upcoming changes. This session will take a deep dive into Medicare 5-star rating and discuss the many regulations that were put in place for the pandemic and now that those are rolling back, what impact it has on quality.
September 12, 2023
3:00 pm
The purpose of peer review is to improve quality and patient safety, so it is evident that when assessing how to make strides in quality, we also evaluate peer review. Two experts in quality will walk through a case study that examines how to determine the performance criteria, measures, benchmarks and data needed to support practitioner review activities. They’ll also discuss what to consider when organizing production, analysis and presentation of practitioner performance review data and reports. Leave this session with best practices, specific tools and soft skill advice for organizing practitioner performance review meetings and what works and why.
September 13, 2023
9:00 am
Chaunté Lowe is the story of determination, perseverance, and strength. Not only is Lowe a mother of three, a wife, and a business owner; she is also a professional athlete, an American Record Holder, a 4-time Olympian, a 3-Time World Championship medalist, and 12 times US National Champion. Her story of resilience was truly put to the test when decided to train for the Tokyo 2021 Olympics while undergoing chemotherapy and a double mastectomy for breast cancer. This session will inspire you to leave NAHQ Next with a restored strength to continue on your own journey, personally and professionally.
September 13, 2023
10:10 am
Hear from quality leaders that have been fire starters in their organizations to convince their leadership to lead with quality and safety. This panel of leaders will share stories on how they built and presented a case for quality and leveraged their influence and unique knowledge and skill sets to persuade leadership to invest in quality and safety. Attendees will walk away feeling inspired to elevate themselves and be armed with immediate tips and tricks to bring back to their organizations.
September 13, 2023
11:10 am
As more professionals assume healthcare quality and safety roles at different – and in some cases, earlier – stages of their careers, they may experience unique opportunities to engage in improvement and transformation initiatives. This emerging leader session will feature advice from three rising-star panelists who led key change management initiatives over the past year. Hear how they identified problems, deployed sustainability measures and experience improved outcomes. Attendees will understand how the panelists led with mindful intention, increased confidence in their abilities, earned a seat at the decision-making table, and made their mark within their organization along the way.
September 13, 2023
12:15 pm
NAHQ leads the shift from quality as compliance to quality as a driver of excellence. Hear from NAHQ’s esteemed Board of Directors on how NAHQ is leading the way for the healthcare quality profession and professional. NAHQ continues to pave the road for leading with quality to make a difference in healthcare and this session will discuss our commitment and road map to do it. Takeaways will include how to engage yourself and your team in NAHQ’s vision for the future.
September 12, 2023
4:00 pm
If you keep doing things the same way, you will keep getting the same results. The factors that influence how organizations and providers deliver healthcare are no exception to that rule. We are at a pivotal moment in healthcare where we need to rethink payment models and their alignment to quality efforts in order to create change. Payment models need to reward high quality care. Hear from Lisa Wagamon on how her organization has made strides in relating payment models to their quality efforts, some of the struggles they’ve experienced, how they’ve prevailed, how they measure their results and the plan to sustain their improvements.
September 11, 2023
12:05 pm
Join your colleagues and friends for a dueling piano lunch break experience like no other. We can’t wait for you to participate in this all-request, rock and roll virtual experience by the Flying Ivories! Sing along, dance and tap your...