Agenda

2.5 Days. 129 Expert Speakers. 17 Virtual Live Sessions.

NAHQ Next features 2.5 days of structured virtual live sessions, plus curated content including poster presentations on-demand, 60-minute sessions on-demand, and 15-minute HQ Best Practice Tools on-demand.

Sort sessions by category below based on your needs.

  • All
  • 60 Minute Session On-Demand
  • Closing
  • Featured Session
  • HQ Best Practice Tools On-Demand
  • Poster Presentations On-Demand
  • Virtual Live
  • Welcome
Event Type:
  • 60 Minute Session On-Demand
On-Demand
Using the backdrop of the current state of increased hospital acquired infections and adverse events, this sessions reviews some of the foundational quality improvement tools that have proven successful in the past to clearly identify the problem, apply an implementation...
Event Type:
  • 60 Minute Session On-Demand
On-Demand
Health inequities are pervasive. Disparities in healthcare quality, safety, and outcomes are well documented across numerous and often intersecting domains, including, but not limited to social constructs such as race, ethnicity, and gender identity, as well as poverty and geography....
October 7, 2022
9:17 am
What does promoting quality in managed care organizations require? How do newer, value-based payment models alter traditional approaches to meeting quality goals? From within a population health framework, Dr. Kaminski and Ms. Bodycot share experiences and insights from their work...
Event Type:
  • Virtual Live
September 13, 2022
12:30 pm
Join your colleagues and friends for a dueling piano lunch break experience like no other. We can’t wait for you to participate in this all-request, rock and roll virtual experience by the Flying Ivories! Sing along, dance and tap your...
Event Type:
  • Virtual Live
September 12, 2022
12:30 pm
Join your colleagues and friends for a dueling piano lunch break experience like no other. We can’t wait for you to participate in this all-request, rock and roll virtual experience by the Flying Ivories! Sing along, dance and tap your...
Event Type:
  • 60 Minute Session On-Demand
On-Demand
This presentation will include an overview of how to build an empathic organization with evidence from research conducted at Mass. General Hospital. The research includes a RCT that proves that Empathy be taught, a meta analysis that relationship factors directly...
Event Type:
  • Closing
September 14, 2022
1:30 pm
Thank you for attending NAHQ Next 2022!
Event Type:
  • 60 Minute Session On-Demand
On-Demand
Surgical Quality Data: Transforming Data for Meaningful Quality Improvement
Event Type:
  • 60 Minute Session On-Demand
On-Demand
Stop the Stigma: Reducing Fear of Patients with Behavioral Health Needs
Event Type:
  • 60 Minute Session On-Demand
On-Demand
Improving Order-to-Antibiotic Administration Times for Patients with Suspected Sepsis in the ED
Event Type:
  • 60 Minute Session On-Demand
On-Demand
Healthcare Data Analytics for the Non-Analyst
Event Type:
  • 60 Minute Session On-Demand
On-Demand
Designing the Effective OPPE Report
Event Type:
  • 60 Minute Session On-Demand
On-Demand
Communication Failures and Malpractice: How Structured Handoff Tools Can Improve Patient Safety
Event Type:
  • Poster Presentations On-Demand
On-Demand
Utilizing Value Management System to Optimize Performance
Event Type:
  • Poster Presentations On-Demand
On-Demand
Using Communities of Excellence 2026 to Improve Community and Population Health
Event Type:
  • Poster Presentations On-Demand
On-Demand
Use of Systems Factors Approach to 100% Mortality Review in Pediatric Setting
Event Type:
  • Poster Presentations On-Demand
On-Demand
Transition of Care Post Non-VA Hospitalization
Event Type:
  • Poster Presentations On-Demand
On-Demand
The High Value Framework: Bringing Clarity to a Chaotic Landscape
Event Type:
  • Poster Presentations On-Demand
On-Demand
The Emergency Quality Network (E-QUAL): Transforming Quality Improvement in Emergency Medicine
Event Type:
  • Poster Presentations On-Demand
On-Demand
Tackling Hospital Throughput with Creation of an Interprofessional Discharge SWAT Team
Event Type:
  • Poster Presentations On-Demand
On-Demand
Stop the Bleeding: Frontline Engagement to Improve Transfusion Consent Compliance
Event Type:
  • Poster Presentations On-Demand
On-Demand
Show Me The Evidence: Before Process Improvement - Is It Best Practice?
Event Type:
  • Poster Presentations On-Demand
On-Demand
Routine Audits to Increase Use of a Pressure Injury Prevention Orderset
Event Type:
  • Poster Presentations On-Demand
On-Demand
Rethinking Fall Prevention in Acute Care: The Patient Safety Ambassador
Event Type:
  • Poster Presentations On-Demand
On-Demand
Results From Diabetes Prevention Program
Event Type:
  • Poster Presentations On-Demand
On-Demand
Relationship Between Repeated Reimbursement Penalties and Hospital Total Quality Scores
Event Type:
  • Poster Presentations On-Demand
On-Demand
Reduction of Central Line and Urinary Catheter SIR Through Clinical Quality Rounding
Event Type:
  • Poster Presentations On-Demand
On-Demand
Reducing Malnutrition at Discharge in Infants with Congenital Diaphragmatic Hernia
Event Type:
  • Poster Presentations On-Demand
On-Demand
Reducing Alarm Fatigue
Event Type:
  • Poster Presentations On-Demand
On-Demand
Perinatal Safety Nurse Coordinator: Improving Maternal Outcomes Through System-Level Care Standardization
Event Type:
  • Poster Presentations On-Demand
On-Demand
Patient Safety Champions in the Ambulatory Setting: Our Journey to High Reliability
Event Type:
  • Poster Presentations On-Demand
On-Demand
Optimizing Utilization and Accessibility of Trauma Interventions for Adolescents in Primary Care
Event Type:
  • Poster Presentations On-Demand
On-Demand
Novel Peri-Operative Seasonal Influenza Vaccination Program: Not Just for Primary Care
Event Type:
  • Poster Presentations On-Demand
On-Demand
Moving the Titanic: Reducing Readmissions Utilizing an Optimizing Transitions of Care Committee
Event Type:
  • Poster Presentations On-Demand
On-Demand
Mitigating Risk of Oxygen Related Patient Safety Events in the Emergency Department
Event Type:
  • Poster Presentations On-Demand
On-Demand
Marvelous Quality Improvement and MD Engagement to Decrease Post-Op DVT and PE
Event Type:
  • Poster Presentations On-Demand
On-Demand
Investigating the Impact of Integration of Pharmacists in Psychiatry Primary Care Teams
Event Type:
  • Poster Presentations On-Demand
On-Demand
Improving the Kidney Transplant Serum Storage Process
Event Type:
  • Poster Presentations On-Demand
On-Demand
Improving Data Integrity Through Waitlist Reconciliation
Event Type:
  • Poster Presentations On-Demand
On-Demand
Implementing the Age Friendly Health Systems 4 Ms Framework
Event Type:
  • Poster Presentations On-Demand
On-Demand
Implementation of Accountability and Performance Improvement Structures
Event Type:
  • Poster Presentations On-Demand
On-Demand
Implementation of a Heart Failure Navigator to Reduce Hospital Readmissions
Event Type:
  • 60 Minute Session On-Demand
On-Demand
Bridging the Gap Between Quality and Compliance
Event Type:
  • 60 Minute Session On-Demand
On-Demand
Anticipation of Error for High Reliability: The Failure Mode Effects Analysis
Event Type:
  • Poster Presentations On-Demand
On-Demand
Fall Prevention Through Focused Communication
Event Type:
  • Poster Presentations On-Demand
On-Demand
Expediting Safe Discharge During a COVID-19 Surge: A Multi-disciplinary Team Approach
Event Type:
  • Poster Presentations On-Demand
On-Demand
Enhancing a Culture of Safety Through Collaborative Case Review
Event Type:
  • Poster Presentations On-Demand
On-Demand
Emergency Department Quality Improvement Efforts for Safe Discharge of Low-Risk Chest Pain
Event Type:
  • Poster Presentations On-Demand
On-Demand
Development of a Common Cause Analysis Program and Its Evolution
Event Type:
  • Poster Presentations On-Demand
On-Demand
Developing Hospital Patient Safety Indicator Dashboard Using Tableau Visual Analytics
Event Type:
  • Poster Presentations On-Demand
On-Demand
COVID-19 Vaccine Program: An Ambulatory Care Perspective
Event Type:
  • Poster Presentations On-Demand
On-Demand
COPD Patient Education and Readmission
Event Type:
  • Poster Presentations On-Demand
On-Demand
Combining Leader Rounds with Alignment Boards to increase engagement and success
Event Type:
  • Poster Presentations On-Demand
On-Demand
Centralizing a Nurse-sensitive Scorecard to Transform Decision-making Within a Safety Net System
Event Type:
  • Poster Presentations On-Demand
On-Demand
Building a Culture of Quality Improvement from the Ground Up
Event Type:
  • Poster Presentations On-Demand
On-Demand
Better Nutrition, Better Care: Building a Nutrition Best Practice Roadmap
Event Type:
  • Poster Presentations On-Demand
On-Demand
Best Practice Tool: Diversity Suitcase to Enhance Employee Engagement (During Remote Work)
Event Type:
  • Poster Presentations On-Demand
On-Demand
Assessing Readiness to Transition Mandatory Device Counts from Manual to Electronic Reporting
Event Type:
  • Poster Presentations On-Demand
On-Demand
Application of Human Factors Into RCAs to Improve Patient Safety
Event Type:
  • Poster Presentations On-Demand
On-Demand
Acuity Based Resourcing vs. Volume Based Resourcing
Event Type:
  • Poster Presentations On-Demand
On-Demand
A Multidisciplinary, Standardized Approach to Improve Sepsis Care
Event Type:
  • Poster Presentations On-Demand
On-Demand
A Multicenter Quality Improvement Initiative to Address Food Insecurity in the Carolinas
Event Type:
  • Poster Presentations On-Demand
On-Demand
A Multi-modal Approach to Improving Communication Among Healthcare Providers
Event Type:
  • Poster Presentations On-Demand
On-Demand
A Lean Six Sigma Project to Reduce Visit Time for Infliximab Infusion
Event Type:
  • Poster Presentations On-Demand
On-Demand
A Mixed-Methods Examination of Maryland Medicare ER Super-Utilizers
Event Type:
  • Poster Presentations On-Demand
On-Demand
A Lean Six Sigma Approach in Reducing Hospital Acquired Pressure Injury
Event Type:
  • HQ Best Practice Tools On-Demand
On-Demand
Improving Blood Pressure Control Through Self-Measured Blood Pressure Programming
Event Type:
  • HQ Best Practice Tools On-Demand
On-Demand
Choosing Wisely for Bronchiolitis - Comparative Provider Feedback Pareto Analysis
Event Type:
  • HQ Best Practice Tools On-Demand
On-Demand
Modified Pediatric Scoring Tool: Evaluation, Triage, Return To OR of COVID Patients
Event Type:
  • HQ Best Practice Tools On-Demand
On-Demand
Improving Mortality Through Multifaceted Interdisciplinary Participation
Event Type:
  • HQ Best Practice Tools On-Demand
On-Demand
Vital Signs: Using Data Integration to Identify Hidden Indicators of Obstetrical Sepsis
Event Type:
  • HQ Best Practice Tools On-Demand
On-Demand
A Perfected Survey Response Strategy in a Post-Pandemic World
Event Type:
  • HQ Best Practice Tools On-Demand
On-Demand
Reducing Readmissions Through Follow-up Appointment
Event Type:
  • HQ Best Practice Tools On-Demand
On-Demand
Implementing Improvement Strategies to prevent Unplanned Extubation in Neonatal Intensive Care Units
Event Type:
  • HQ Best Practice Tools On-Demand
On-Demand
Veterans Health Administration Quality Improvement Tracking Tool: Improvement Work at a Glance
Event Type:
  • HQ Best Practice Tools On-Demand
On-Demand
Unlocking the Power of Microlearning to Change Healthcare Quality and Safety
Event Type:
  • HQ Best Practice Tools On-Demand
On-Demand
Use of Compliance Tool to Capture and Measure Leader Rounding Data
Event Type:
  • HQ Best Practice Tools On-Demand
On-Demand
Tiered Safety Huddle: Strengthening Human Connections, Communication and High Reliability
Event Type:
  • HQ Best Practice Tools On-Demand
On-Demand
Leading Practices from Departments with High Patient Safety Culture Psychological Safety Scores
Event Type:
  • Poster Presentations On-Demand
On-Demand
A Framework for Conversion to Electronic Data Capture
Event Type:
  • 60 Minute Session On-Demand
On-Demand
Accounting to Accountability: Unlocking the Cost and Quality Equation in Healthcare
Event Type:
  • Welcome
September 12, 2022
10:00 am
Welcome to NAHQ Next 2022!
Event Type:
  • Featured Session
  • Virtual Live
September 12, 2022
10:10 am
Since “To Err is Human” was released, the healthcare industry has been setting goals to improve quality and safety. And, while improvements have been made, we can do better. Goals without implementation plans = hopes and dreams. Hear from NAHQ’s Chief Executive Officer Stephanie Mercado, CAE, CPHQ, about plans and progress toward activating a coordinated, competent healthcare quality workforce, which is built on validated industry standards and research, and the premise of unleashing human potential to create sustainable systems. 
Event Type:
  • Virtual Live
September 14, 2022
12:30 pm
NAHQ board members will share reflections from their careers, advice they have received, resources and experiences that have helped shape them to be the leaders they are today. 
Event Type:
  • Featured Session
  • Virtual Live
September 14, 2022
11:10 am
As more professionals assume healthcare quality and safety roles at different – and in some cases, earlier – stages of their careers, they may experience unique opportunities to engage in improvement and transformation initiatives. This emerging leader session will feature advice from three rising-star panelists who led key change management initiatives over the past year. Hear how identified problems, deployed sustainability measures and experience improved outcomes. Attendees will understand how the panelists led with mindful intention, increased confidence in their abilities, earned a seat at the decision-making table, and made their mark within their organization along the way.  
Event Type:
  • Virtual Live
September 14, 2022
10:15 am
Healthcare cannot improve without making quality and safety the number one priority. Yet, healthcare organizations continue to struggle with aligning the quality business case and their mission. Challenges such as too many priorities, data limitations, financial pressures, translating quality into measurable ROI, and culture act as barriers. This session will arm you with the tools and methods you need to overcome those barriers so you can present with confidence to leaders, peers, or even the C-suite, as to how you and your teams’ efforts are creating ROI for the organization. Leave this session with a template to build quality as a business case.  
Event Type:
  • Virtual Live
September 13, 2022
4:20 pm
Are you a current NAHQ member or thinking of becoming a member? Hear from NAHQ volunteer leadership about NAHQ’s success this past year, where we are headed as an organization and profession and how we are dedicated to moving the needle on healthcare with you. 
Event Type:
  • Virtual Live
September 13, 2022
2:25 pm
The Centers for Medicare & Medicaid Services (CMS) plays a vital role in strengthening and modernizing our nation’s healthcare system. They are doing this by introducing incentives and rewards to organizations across the continuum to provide quality care to patients and prove it with outcome data that matters to the patient, their families, and the public. Join Michelle Schreiber, MD, the deputy director of the Center for Clinical Standards and Quality for the Centers for CMS, to hear the latest meaningful measures, how to convene cross functional teams, how to ask thoughtful questions to ensure the right data and insights emerge, and how to identify quality pitfalls.  
Event Type:
  • Virtual Live
September 13, 2022
1:30 pm
Organizations are building the infrastructure to offer care at home, but there are many different methods to approaching it, various success factors, and many challenges to successful deployment. This session will explore one organization's success with its hospital at home program. Quality experts will dive deeper into how they set it up, what competencies and training were most important to staffing this new program, how they build up employee and patient engagement, what results they have experienced thus far, and how they plan to sustain. 
Event Type:
  • Virtual Live
September 13, 2022
11:25 am
We recognize that recent years have only shined a light on social determinants of health, but how can we prepare and organize the workforce to solve them? Those working in quality and safety are uniquely qualified because they understand quality tools. This session will show you how to develop a plan of action, mobilize cross functional teams, decide what quality tools to use when, and build methods for sustaining success, in order address and impact social determinants of health in the populations you serve.  
Event Type:
  • Featured Session
  • Virtual Live
September 13, 2022
10:15 am
The guidance was 96 hours of supplies on hand in case of a crisis. The COVID-19 pandemic proved that was not enough. Well over two years into the pandemic and supply chain challenges continue across the continuum. The workforce needs to understand the impact and become “supply chain resilient.” This session will feature leading organization Johns Hopkins Hospital and how they focus on using quality tools to update the workforce on supply chain disruptions, how to train for new or temporary supply alternatives and how and when to bring in checks and balances to proactively avoid patient harm.
Event Type:
  • Featured Session
  • Virtual Live
September 13, 2022
9:00 am
The healthcare system is complex, broken, and experiencing constant change that is near impossible to keep up with, and even more challenging to anticipate what’s next so you can prepare. An expert in healthcare research, Paul Keckley, PhD, simplifies the world of health policy and will identify critical macro trends for the next five years so those working in quality and safety can prepare to lead healthcare. Leave this session with an understanding of the future landscape and actionable next steps to prepare yourself and your workforce to lead. 
Event Type:
  • Virtual Live
September 12, 2022
3:35 pm
One of the key issues keeping the healthcare C-suite executives up at night are workforce challenges.  Leaders need to embrace and prioritize efforts to create a more competent and coordinated healthcare quality and safety workforce. Learn from a panel of c-suite executives from across the country on how they are prioritizing and positioning quality and safety to address some of the biggest challenges their organizations are facing, including burnout, retention, and a sustainable focus on quality and safety.  
Event Type:
  • Virtual Live
September 12, 2022
2:40 pm
NAHQ data shows that 41% of those responding to the NAHQ  Professional Assessment do not consider themselves responsible for integrating ethical standards into healthcare quality practice. This statistic is unexpected considering professionals who work in quality and safety have a responsibility to report and share data, even if it does not reflect their organization’s best work. In an environment where executive compensation is tied to things like Leapfrog Hospital Safety Grade scores, those working in quality and safety are often faced with ethical dilemmas of which they may not even be fully aware.  Leapfrog CEO Leah Binder will discuss with Bleed Out Director Stephen Burrows how his family was impacted by the effects of medical malpractice. Using this story as a driving force the session will focus on the importance of transparency and integrating ethical standards into care. The session will also feature NAHQ’s Code of Ethics as a solid foundation for those working in quality to use as an anchor. 
Event Type:
  • Featured Session
  • Virtual Live
September 12, 2022
1:30 pm
We have made progress on a culture of safety, but that may have been undone by the incident involving the former Vanderbilt University Medical Center nurse criminally prosecuted and found criminally liable for a fatal drug error in 2017. While individual accountability is important, more so are the systems that should be put in place to make safety achievable and sustainable. During this session, a panel of experts will discuss the case, and the impact it has had on culture of safety. The session will focus on how individuals working in healthcare quality and safety play a role in ensuring the right structures, process, and systems and leadership are in place to avoid these situations in the first place. You will leave this session with takeaways to contribute to the design and delivery of a safe care system.  
Event Type:
  • Featured Session
  • Virtual Live
September 12, 2022
11:10 am
Building upon the previous session “The Quality Workforce: Building Sustainable Teams: Part 1”, this session will explore exactly HOW organizations are using the data to drive better plans for workforce development around quality and safety. Learn from four leading organizations that are hard wiring competency-based assessments and skilling solutions into their talent recruitment, retention, and development plans and how they are unleashing human potential to improve patient outcomes and overall quality and safety at their organization. Individual contributors will learn to consider how their skills fit into the larger team and leaders will learn how to put together a complex puzzle to help their team do their best work, sustainably.