Sustainable Systems Need Sustainable Teams: A Path Forward to Leverage Human Potential in Healthcare Quality   

Since “To Err is Human” was released, the healthcare industry has been setting goals to improve quality and safety. And, while improvements have been made, we can do better. Goals without implementation plans = hopes and dreams. Hear from NAHQ’s Chief Executive Officer Stephanie Mercado, CAE, CPHQ, about plans and progress toward activating a coordinated, competent healthcare quality workforce, which is built on validated industry standards and research, and the premise of unleashing human potential to create sustainable systems. 

Vice President of Clinical and Regulatory Compliance
Vice President of Clinical and Regulatory Compliance, University of Maryland Medical System

Speaker Type: Moderator

Chief Executive Officer
National Association for Healthcare Quality (NAHQ)

Speaker Type: Moderator, Virtual Live

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