This presentation will include an overview of how to build an empathic organization with evidence from research conducted at Mass. General Hospital. The research includes a RCT that proves that Empathy be taught, a meta analysis that relationship factors directly influence health outcomes and perception of clinician warmth and competence. A discussion of how empathic leadership can help achieve quality outcomes in population health will complement the research data.
Associate Professor of Psychiatry/Founder and Chief Scientist
Associate Professor of Psychiatry/Founder and Chief Scientist - Harvard Medical School/ Empathetics, Inc.
Population Health and Care Transitions
