Debra Flores, MS, BSN, RN, FACHE

Debra Flores, MS, BSN, RN, FACHE

Senior Vice President, Area Manager Greater Southern Alameda Area- Kaiser Permanente

As Senior Vice President and Area Manager of Kaiser Permanente’s Northern California Greater Southern Alameda Area (GSAA), Debra Flores oversees the health and well-being of 366,000 of the organization’s members. The GSAA is the fourth largest service area in the Northern California region, encompassing much of Alameda County, and is home to two medical centers, which include hospitals, health plans and post-acute services.  With over 30 years of healthcare leadership experience, Debra has demonstrated a strong commitment and record of accomplishment of building exceptional care teams with a focus on high quality care, safety, and exceptional service levels. She is responsible for a diverse portfolio of hospital and ambulatory services; requiring her to engage with multiple stakeholders forming strong partnerships with front line staff, physicians, clinicians, and the community.  Her expansive executive leadership portfolio crosses the entire continuum of health care from her career at Sentara Healthcare to the present. She’s served as President/COO of Valley Children’s Hospital thru Post-Acute Services with Rehab Care Group. Her career also includes executive and operational oversight of many construction projects of various scopes including hospitals, subacute facilities, and medical office buildings.  Flores’ career began as a staff nurse and Navy Nurse Corp Reserve Officer, and swiftly progressed from bedside nurse to Hospital President. She is a strong advocate for equity, inclusion, and diversity. This passion has led her to taking on board membership and leadership roles with many local and national nonprofit organizations. Debra has been married to her college sweetheart for 38 years and they have two children currently serving in the U.S. Navy.

 

 

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Event Type:
  • Featured Session
  • Virtual Live
September 12, 2022
We have made progress on a culture of safety, but that may have been undone by the incident involving the former Vanderbilt University Medical Center nurse criminally prosecuted and found criminally liable for a fatal drug error in 2017. While individual accountability is important, more so are the systems that should be put in place to make safety achievable and sustainable. During this session, a panel of experts will discuss the case, and the impact it has had on culture of safety. The session will focus on how individuals working in healthcare quality and safety play a role in ensuring the right structures, process, and systems and leadership are in place to avoid these situations in the first place. You will leave this session with takeaways to contribute to the design and delivery of a safe care system.  
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