Moderator: Emmett T. Ervin, MPA, CPHQ

Emmett T. Ervin

Vice President of Clinical and Regulatory Compliance – University of Maryland Medical System

2022 NAHQ President

Ervin is vice president of clinical and regulatory compliance for the University of Maryland Medical System in Baltimore. As NAHQ’s president, he has devoted more than 30 years as a strong patient advocate in a variety of settings. His roles have focused on quality, risk and compliance, with a special emphasis on troubleshooting to fine-tune areas needing improvement. Ervin has held a variety of positions in several state associations for healthcare quality and has served as an administrative surveyor for CARF International for 25 years. He has also served on other human services boards and task forces and continues to speak nationally about quality initiatives. Ervin received his bachelor’s degree in sociology from East Texas Baptist University in Marshall, and his Master of Public Administration from the University of Texas at Arlington.

Speaker Details
  • Speaker Type

    Speaker Type: Moderator

Events of the Speaker
You might also love these events.
Event Type:
  • Closing
September 14, 2022
Thank you for attending NAHQ Next 2022!
Expired
Event Type:
  • Welcome
September 12, 2022
Welcome to NAHQ Next 2022!
Expired
Event Type:
  • Featured Session
  • Virtual Live
Since “To Err is Human” was released, the healthcare industry has been setting goals to improve quality and safety. And, while improvements have been made, we can do better. Goals without implementation plans = hopes and dreams. Hear from NAHQ’s Chief Executive Officer Stephanie Mercado, CAE, CPHQ, about plans and progress toward activating a coordinated, competent healthcare quality workforce, which is built on validated industry standards and research, and the premise of unleashing human potential to create sustainable systems. 
Expired
Event Type:
  • Virtual Live
September 14, 2022
NAHQ board members will share reflections from their careers, advice they have received, resources and experiences that have helped shape them to be the leaders they are today. 
Expired
Event Type:
  • Virtual Live
September 14, 2022
Healthcare cannot improve without making quality and safety the number one priority. Yet, healthcare organizations continue to struggle with aligning the quality business case and their mission. Challenges such as too many priorities, data limitations, financial pressures, translating quality into measurable ROI, and culture act as barriers. This session will arm you with the tools and methods you need to overcome those barriers so you can present with confidence to leaders, peers, or even the C-suite, as to how you and your teams’ efforts are creating ROI for the organization. Leave this session with a template to build quality as a business case.  
Expired
Event Type:
  • Virtual Live
September 13, 2022
Are you a current NAHQ member or thinking of becoming a member? Hear from NAHQ volunteer leadership about NAHQ’s success this past year, where we are headed as an organization and profession and how we are dedicated to moving the needle on healthcare with you. 
Expired
Event Type:
  • Virtual Live
The Centers for Medicare & Medicaid Services (CMS) plays a vital role in strengthening and modernizing our nation’s healthcare system. They are doing this by introducing incentives and rewards to organizations across the continuum to provide quality care to patients and prove it with outcome data that matters to the patient, their families, and the public. Join Michelle Schreiber, MD, the deputy director of the Center for Clinical Standards and Quality for the Centers for CMS, to hear the latest meaningful measures, how to convene cross functional teams, how to ask thoughtful questions to ensure the right data and insights emerge, and how to identify quality pitfalls.  
Expired
Event Type:
  • Virtual Live
Organizations are building the infrastructure to offer care at home, but there are many different methods to approaching it, various success factors, and many challenges to successful deployment. This session will explore one organization's success with its hospital at home program. Quality experts will dive deeper into how they set it up, what competencies and training were most important to staffing this new program, how they build up employee and patient engagement, what results they have experienced thus far, and how they plan to sustain. 
Expired
Event Type:
  • Virtual Live
We recognize that recent years have only shined a light on social determinants of health, but how can we prepare and organize the workforce to solve them? Those working in quality and safety are uniquely qualified because they understand quality tools. This session will show you how to develop a plan of action, mobilize cross functional teams, decide what quality tools to use when, and build methods for sustaining success, in order address and impact social determinants of health in the populations you serve.  
Expired
Event Type:
  • Featured Session
  • Virtual Live
The healthcare system is complex, broken, and experiencing constant change that is near impossible to keep up with, and even more challenging to anticipate what’s next so you can prepare. An expert in healthcare research, Paul Keckley, PhD, simplifies the world of health policy and will identify critical macro trends for the next five years so those working in quality and safety can prepare to lead healthcare. Leave this session with an understanding of the future landscape and actionable next steps to prepare yourself and your workforce to lead. 
Expired
Event Type:
  • Virtual Live
NAHQ data shows that 41% of those responding to the NAHQ  Professional Assessment do not consider themselves responsible for integrating ethical standards into healthcare quality practice. This statistic is unexpected considering professionals who work in quality and safety have a responsibility to report and share data, even if it does not reflect their organization’s best work. In an environment where executive compensation is tied to things like Leapfrog Hospital Safety Grade scores, those working in quality and safety are often faced with ethical dilemmas of which they may not even be fully aware.  Leapfrog CEO Leah Binder will discuss with Bleed Out Director Stephen Burrows how his family was impacted by the effects of medical malpractice. Using this story as a driving force the session will focus on the importance of transparency and integrating ethical standards into care. The session will also feature NAHQ’s Code of Ethics as a solid foundation for those working in quality to use as an anchor. 
Expired