Sherri Hobbs-Messick, MSM, MSN, RN, CPHQ, CPPS, SSGB

Sherri is an experienced healthcare leader with over 20 years of healthcare experience, 15 of those years focused on healthcare quality, safety, and patient experience. She currently serves the University of Maryland Shore Regional Health as Vice President, Chief Quality, Safety, & Experience Officer. In this role, Sherri has responsibility for strategy and outcomes surrounding high-reliability organizing, patient experience, patient safety, quality, performance improvement, and infection prevention. Prior to her role at UM SRH, she worked as a healthcare quality professional in a variety of settings including a large academic medical center, community hospitals, ambulatory care, and hospice. A perioperative nurse by background, Sherri also teaches quality and safety-related courses for Thomas Jefferson University and the University of Maryland Global Campus. She serves on the Individual Strategic Advisory Committee for the National Association for Healthcare Quality (NAHQ) and serves as a subject matter expert and instructor for their CPHQ prep products. Sherri is also a past president of the Maryland Association for Healthcare Quality and frequently presents locally and nationally on quality and safety topics. Special areas of interest for Sherri include just culture, human factors engineering, organizing for high reliability, rural healthcare, communication, and resolution programs, and making performance improvement tools and techniques accessible to all healthcare professionals.