Laura Innarelli, MS, CPHQ

 

Laura Innarelli, MS, CPHQ

Quality, Safety, Regulatory Project Manager – UmassMemorial Medical Center

Innarelli is a Quality, Safety, Regulatory Project Manager in the Center for Quality and Safety at UMass Memorial Medical Center in Worcester, MA. She has been working in healthcare quality improvement since 2017 and became a Certified Professional in Healthcare Quality in 2023. Additionally, she is trained in lean methodologies for process improvement.

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UMass Memorial Medical Center (UMMMC) identified a gap in an effective system to identify, plan, and coordinate care for pediatric behavioral health patients who board in the hospital, as they have complex needs behaviorally and/or socially. These patients experience an...