Richard Greenhill, DHA, CPHQ, FACHE

Rich Greenhill serves as the Chief Transformation Officer (CTO) at Quality Insights. In this role, he spearheads transformative initiatives focused on efficiency, productivity, and competitiveness. His career spans more than 30 years with deep experience across the continuum.  He is a sought-after international and national speaker on topics related to AI use in healthcare delivery, quality and patient safety. He is a content expert for the International Society for Quality in Healthcare (ISQua), World Health Organization (WHO), and the National Association for Healthcare Quality (NAHQ).

 Rich was elected to the prestigious International Academy for Quality in Healthcare (IAQS), joining luminaries in the universe of quality improvement and patient safety, such as Sir Liam Donaldson, Donald Berwick, and Jeffrey Braithwaite. Membership in the Academy is lifelong and one of the highest honors that someone in healthcare quality can achieve.

He holds a Doctorate in Health Administration from Central Michigan University, a M.Sc. in Data Science from Texas Tech University, a Master of Business Administration, and M.Sc. in Health Care Administration from the University of Maryland Global Campus, and a B.Sc. in Health Care Management from Southern Illinois University. Rich is an ACHE Fellow, a Project Management Professional (PMP), a Six Sigma Master Black Belt (SSMBB), a Certified Professional in Healthcare Quality (CPHQ), and a Healthcare Accreditation Certified Professional (HACP-CMS).