Virtual

Understanding the concepts of Human Factors is imperative to building safe processes for both patients and staff. The concept of the Dirty Dozen from the Federal Aviation Administration provides a solid foundation for understanding human factors and identifying ways to...

In our five-hospital system, the swarming process published in literature was adapted to address resuscitation events outside the Intensive Care Units or Emergency Departments. The swarming process includes an interdisciplinary review that starts with the patient condition 24 hours prior...

When The Joint Commission first updated their Standards from the Sentinel Event Alert on Workplace Violence in 2018, our organization created an interdisciplinary team to address this topic using the FMEA tool. Our team of staff and leaders from inpatient...

Implementing a quality improvement initiative to reduce blood culture contaminations involves utilizing evidence-based practices within DMAIC framework. This includes assessing structures (e.g., equipment), processes (e.g., collection techniques), and outcomes (e.g., contamination rates). By incorporating best practices, such as staff training...

NCQA’s Behavioral Health Quality Framework: A Roadmap for Using Measurement to Promote Joint Accountability and Whole-Person Care is a call to action. Carelon Behavioral Health is committed to delivering improved holistic health care to our membership. To support our organizational...

Our organization has developed a robust toolkit to create a benchmark of excellence for virtual care and to address the absence of best-practice guidelines for virtual care quality assurance. Our toolkit is composed of a provider chart review rubric, targeted...

This session will describe how a 2-hospital system reduced CAUTI to ZERO through forming an interdisciplinary committee. I will take the audience through DMAIC methodology and show them how to achieve something similar for themselves. The focus will be: ‘WHO’...

The purpose of this presentation is to discuss efforts to reduce violence and seclusion rates on a psychiatric emergency services unit. Through the implementation of an evidence-based protocol that includes assessment of violence risk using a validated tool, identifying de-escalation...

In 2024, TJC accreditation requirements will begin to require competency-based training and education of hospital staff on infection prevention and control processes. This session will focus on development and implementation of staff competencies in donning and doffing personal protective equipment....

We will show how a radio show format using the Microsoft Teams platform can be used to spread culture change. We will share the joy and sorrow of broadcast with our standard work and the challenges we had along the...