Virtual

Healthcare Quality must be a top priority for our nation. The Quality Improvement Organization (QIO) Program, run by the Centers for Medicare and Medicaid Services (CMS), is one of the largest federal programs dedicated to improving health quality for Medicare...

A quality improvement project was implemented to improve nursing workload and staffing in a rural primary care clinic. The Ambulatory Workload and Role Delineation (AWARD) Model was used to measure nursing work in relation to scope of practice, and types...

This session will describe steps taken to promote staff-driven continuous improvement through a Kaizen Improvement Board mechanism to collect, implement, and track staff ideas. While this Rehab Services department had improvement initiatives underway across >35 teams and >700 staff, initiatives...

Healthcare facilities are supposed to remain in a constant state of readiness, but we all know priorities pull us in different directions. As an inevitable survey approaches, preparing for the big day becomes more important. Join an accreditation expert as...

In this session, attendees will explore how business intelligence technology improves healthcare quality and patient safety by providing clinicians with the real time data needed to make informed decisions and steer optimal clinical outcomes. Our revolutionary applications and dashboard solution...

Hand hygiene (HH) is the most effective measure for preventing hospital-associated infections. Despite this knowledge, hand hygiene adherence rates are low. Utilizing a covert observation program, HH was assessed in a rural community hospital. Initial Compliance was noted to be...

As VHA works to continuously improve its HRO assessment process, it identified opportunities to optimize the baseline version of the VHA HRO Framework, Maturity Model, and Matrix for usability across the enterprise. This improvement cycle included a literature review and...

Conclude NAHQ next with this enlightening session where we’ll delve into the complexities of navigating life’s challenges and the importance of self-care. We all know that life is full of ups and downs.  It’s easy to get caught up in...

For the first time, four and even five generations are working together in and across teams. As people work and live longer, organizations should expect to continue to have multiple generations at work. This session will highlight the significance of...