Adrien Ross, MSN, RN, CPHQ

Adrien Ross MSN, RN, CPHQ is a graduate of University of Michigan and received her Master of Science in Nursing Degree in 2012. She is a Certified Professional of Healthcare Quality since 2022. In 2006, she joined Corewell Health in Grand Rapids working in the Medical Intensive Care Unit where she worked as a bedside Registered Nurse, served as shared leadership chair, and a Nursing Supervisor. She transitioned to the quality department in 2013 where she has worked with a variety of different service lines and leaders, including Emergency Department, Radiology, Cardiovascular Services, and Digestive Services. Since 2013, Adrien has served multiple roles within the quality department, with most recently being a Lead, Quality Improvement Specialist supporting work with Patient Safety Indicators. Adrien has been a member of NAHQs Healthcare Quality Certification Committee since 2022. In 2022, she presented at the Vizient Conference in Las Vegas, NV on Quality, Documentation, and Coding Collaborate to Reduce Patient Safety Indicators. In 2019, she presented at the Michigan Annual Critical Access Hospital Conference on Using High Reliability Principles to Improve Stroke Care.