Anita Monteiro, MBA, MSHCA, MA, BSN
Director for Quality Improvement & Innovation – Centers for Medicare & Medicaid Services
Anita Monteiro leads the healthcare quality improvement and innovation programs at the U.S. Centers for Medicare & Medicaid Services (CMS). Anita leads a team of 110 incredible management and technical experts across Baltimore and four other U.S. locations, as well as dozens of specialized contract personnel across the country, to collectively serve as the primary driver for healthcare quality improvement for Medicare in the United States. This is accomplished through the provision of healthcare technical assistance to over 500 community health coalitions, 15,000 nursing homes, 7,500 dialysis facilities, and over 2000 hospitals (including all Indian Health Service hospitals). The program also includes key initiatives to reduce Opioid use and misuse, increase kidney transplantation, and Kidney community emergency/disaster planning and management at the national level. The program is also responsible for beneficiary protection through investigation of over 200,000 complaints per year, advocacy on their behalf, and expedited appeals for beneficiaries who believe they are being discharged early from certified healthcare facilities. In addition to the focus on quality improvement, Anita also leads data evaluation, communications and strategic innovation in healthcare. Anita has previously served in leadership roles in CMS in the areas of Quality Measurement and Enforcement, at the NIH in clinical research administration, and as a pediatric and neonatal ICU nurse, manager, and educator in both clinical and academic settings, and in several hospital administration roles in the private sector. Anita is a graduate of the University of Maryland and holds Master’s degrees in Psychology, Healthcare Administration, and Business Administration; she also has a Bachelor’s degree in Nursing.
