Derek Klingman, MHA

Derek Klingman, MHA

Enterprise Improvement Advisor – Children’s Hospital of Philadelphia

Derek is an enterprise improvement advisor with the Center for Healthcare Quality and Analytics (CHQA) at the Children’s Hospital of Philadelphia. He has led large-scale, multi-disciplinary quality improvement initiatives with successful outcomes in the following areas that include Behavioral Health, Emergency Services, Oncology, Primary Care, Social Work, Genetics, Patient and Family Experience, and Supply Chain. He has his lean six sigma green belt certification and has published posters at various conferences that include the Institute for Healthcare Improvement (IHI) and Children’s Hospital Association (CHA).

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    Speaker Type: Poster Presentations On-Demand

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  • Poster Presentations On-Demand
The ALOS fell from 13.4 days pre-intervention n=981) to 11.8 days (n=284). The patient and family feedback discharge survey top box scores for caregiver overall inpatient experience improved from a baseline of 62% (n=59) to 72% (n=27). The team will...