Ellen Felkel-Brennan, DNP, RN, CPHQ

I am the AVP of Quality, Safety and Regulatory at UMass Memorial Medical Center, a large Academic MC in Massachusetts. I have held several positions within Nursing and Operations focusing on Quality, Safety and Regulatory (QSR) and am an Assistant Professor at UMass GSN. I lead a team of QSR staff that focus on activities to support the commitment to Zero Harm. This includes targeting high risk priorities related to, Falls, Pressure Injuries, Mortality, and Infection Control and also ensures ongoing compliance with external agencies. Holds a Black Belt in Lean Methodology and is active in coaching belt candidates. Ellen led Systemwide Lean initiative focused on Suicide Risk and process redesign. Initiative involved several Kaizen events, process redesign and PDSA cycles. Resulting in greater than 90% utilization of an EB suicide screen and assessment coupled with activation of standing orders and mitigation plans aligned to the patients stratified risk level.