Hortincia Williams, RN, MSN, CPHQ
Director, Quality – Ben Taub Hospital Harris Health System
Williams, a seasoned nurse with over two decades of experience, holds a master’s degree in nursing and is a Certified Professional in Healthcare Quality (CPHQ). Her extensive background spans critical care, medical-surgical, ambulatory care, and home health settings. With over a decade of expertise in quality management and leadership roles, Williams currently holds the position of Director of Quality at Harris Health Systems Lyndon Baines Johnson Hospital in Houston, Texas. Additionally, she serves as a High Reliability Organization (HRO) trainer within the organization, delivering courses on the Plan-Do-Check-Act (PDCA) methodology and quality enhancement tools.
