Laura Lancaster, MS, CCC-SLP

Laura Lancaster, MS, CCC-SLP

Quality Assurance and Performance Improvement Specialist – Eastern State Hospital

Laura Lancaster, M.S., CCC-SLP, is a quality assurance and performance improvement specialist at Eastern State Hospital. Laura is responsible for monitoring, planning, statistical analysis, and implementation of the Quality Assurance and Performance Improvement Program at the hospital. Prior to her current role in quality management, Laura was a Rehabilitation Director and clinical Speech-Language Pathologist. She has previous clinical experience working in an inpatient psychiatric hospital and developed a passion for working in this setting. Laura earned her M.S. from Radford University and B.S. from Old Dominion University. Laura values working closely with patients, families, and multi-disciplinary teams to achieve goals and increase patient and safety outcomes.

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    Speaker Type: 60 Minute Session On-Demand

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Program results indicate a marked reduction in emergency codes and staff injuries. PDSA and QAPI were critical to success. The initiative has caused a positive shift in culture and safety within the hospital. There is a need for additional training...