Lindsay Harmon-Matthews, PT, DPT, MPH, CPHQ

Lindsay Harmon-Matthews, PT, DPT, MPH, CPHQ

Associate Director of Quality, Rehab Services – Ohio State Wexner Medical Center

Lindsay Harmon-Matthews, PT, DPT, MPH, CPHQ is Rehabilitation Services Associate Director of Quality and Outcomes at Ohio State University’S Wexner Medical Center. Dr. Harmon-Matthews manages the quality assurance and improvement program for the Wexner Medical Center’s Rehabilitation Services department, spanning all acute and outpatient therapy services. Working with Rehab Services leadership and staff, Lindsay has coordinated and led process improvement initiatives that span from documentation enhancements, revenue cycle denial prevention strategies, and operational efficiencies, to standardization of patient reported outcomes collection and clinical care pathway development. She is passionate about creating meaningful, data-driven improvements that positively impact the lives of patients and staff.

 

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    Speaker Type: HQ Best Practice Tools On-Demand

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  • HQ Best Practice Tools On-Demand
This session will describe steps taken to promote staff-driven continuous improvement through a Kaizen Improvement Board mechanism to collect, implement, and track staff ideas. While this Rehab Services department had improvement initiatives underway across >35 teams and >700 staff, initiatives...