Mahmoud Osama, MBBS, MRCGP, CPHQ, MFM

Mahmoud Osama, MBBS, MRCGP, CPHQ, MFM

Family Medicine Specialist – Prince Sultan Armed Force Hospital Taif

Mahmoud Osama has been responsible for key performance indicators and improvement projects in the family medicine department in their hospital since June 2020. Since that time, they have faced many obstacles related to the context of their region and the COVID pandemic, and they have worked hard to overcome all this as well as managed to improve all the KPIs.

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The implication of the Lean Kanban Pull Methodology for Improving the attendance of diabetic clinic appointments, improving the quality of visits, reducing the overall waste of appointments, and further reducing the overwhelming of the appointment system, gives priority to those...