Rollin J. (Terry) Fairbanks, MD, MS

Terry Fairbanks, MD, MS

VP and Chief Quality & Safety Officer- MedStar Health

Rollin J. “Terry” Fairbanks, MD, MS, is vice president and chief quality & safety officer at MedStar Health, a 10-hospital system in the Washington DC and Baltimore MD region, and professor of emergency medicine at Georgetown University. Dr. Fairbanks practices emergency medicine at the MedStar Washington Hospital Center. Known nationally as a human factors safety expert, Dr. Fairbanks founded MedStar Health’s National Center for Human Factors in Healthcare in 2010, the largest embedded healthcare human factors center in the US. He has consulted with the US, Australian, UK, and Spanish governments and numerous healthcare systems around the US to develop healthcare human factors safety programs, and has authored more than 200 publications and edited a book on human factors engineering applications to healthcare safety. Dr. Fairbanks has been listed in Becker’s Hospital Review “Top 50 Experts Leading the Field of Patient Safety,” the 2021 Robert L. Wears Patient Safety Leadership Award, and the 2021 Medical Society of the District of Columbia’s John Benjamin Nichols Award for outstanding contributions toward improving.



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Event Type:
  • Featured Session
  • Virtual Live
September 12, 2022
We have made progress on a culture of safety, but that may have been undone by the incident involving the former Vanderbilt University Medical Center nurse criminally prosecuted and found criminally liable for a fatal drug error in 2017. While individual accountability is important, more so are the systems that should be put in place to make safety achievable and sustainable. During this session, a panel of experts will discuss the case, and the impact it has had on culture of safety. The session will focus on how individuals working in healthcare quality and safety play a role in ensuring the right structures, process, and systems and leadership are in place to avoid these situations in the first place. You will leave this session with takeaways to contribute to the design and delivery of a safe care system.