Arshada Hayes, DNP, RN, CPHQ

Arshada Hayes, DNP, RN, CPHQ

Director of Quality Programs – Ben Taub Hospital Harris Health System

Arshada L. Hayes serves as Quality Programs Director Ben Taub Hospital Harris Health System in Houston, TX. She has been a member of the National Association for Healthcare Quality (NAHQ) since 2018. She has been serving in healthcare for 17 years and a nurse since 2011. She is known for her advocacy in promoting health care equity. She has experience in emergency management, medical surgical, long-term acute care, nursing education, leadership and Quality management. I have 6 years of Quality experience working to adhere with regulatory guidelines and improving compliance in metrics such as restraints.

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Research indicates medical errors as the third leading cause of deaths, with national estimates suggesting that 14-56% of inpatient deaths are preventable. To address this issue, the mortality review process was designed to be the driving force in identifying opportunities...