Through our case study – Audience would be able to know challenges faced in organizations to provide evidence-based learning resources to frontline staff and how OPENWHO learning platform was beneficial in training and creating awareness on important patient safety standards and self-development. The study also describes how the content was utilized for survey readiness. It also mentions the results of the perception study amongst staff to understand the impact of the learning platform, lessons learnt and way forward.
Problem: Getting highly qualified professionals to deliver ongoing content on a regular basis, getting multilingual evidence-based content to deliver the training is often challenging, especially in remote areas. By Using Open WHO platform, we can reduce and remove social inequality in access to education to healthcare professionals and community.
Measurement: We used two methods – accessing staff competency post training, feedback survey to understand staff perception of use of Open WHO digital platform. Achieving accreditation with Platinum status was also an indirect way to measure success of the initiative.
Analysis: Literature search was done to understand the usability and applicability of Open WHO digital platform. Comparative study was done to match the accreditation standards and applicable courses, Feedback Poll conducted among hospital staff who have taken up the Open WHO courses.
Implementation: Open WHO is a free access platform, and it can be used by all. We explored the relevance of the content matching it to our standard requirement and introduced the app to staff. The challenge was to onboard staff not having smart phones, this was sorted by giving access to computers.
Results/Discussion: By using the platform, we can reduce and remove social inequality in access to education worldwide for both healthcare professionals and the community. Using Open WHO can save the cost of ongoing mandatory training in hospitals. Critical success factor: Stakeholder involvement and engagement. Ongoing communications and implementation in other hospitals.
