Work in Action: Understanding Human Error and Operationalizing Safety Science to Impact Safety Culture and Reduce Patient Harm in Healthcare

Join us for an insightful session delving into the critical distinction between types of human error in healthcare, and how the science of safety and understanding of system interactions can lead healthcare to a true state of high reliability. Led by two safety science and human factors experts from MedStar Health, we’ll explore what safety science tells us about managing human error in complex human-technology systems, and linking this to safety culture. The speakers will offer reflections on operationalizing just culture, reducing human error, mitigating the impact of error, and using a proactive approach to allow these mitigations to occur before patients are harmed.