This session will describe how a 2-hospital system reduced CAUTI to ZERO through forming an interdisciplinary committee. I will take the audience through DMAIC methodology and show them how to achieve something similar for themselves. The focus will be: ‘WHO’...
Our organization has developed a robust toolkit to create a benchmark of excellence for virtual care and to address the absence of best-practice guidelines for virtual care quality assurance. Our toolkit is composed of a provider chart review rubric, targeted...
NCQA’s Behavioral Health Quality Framework: A Roadmap for Using Measurement to Promote Joint Accountability and Whole-Person Care is a call to action. Carelon Behavioral Health is committed to delivering improved holistic health care to our membership. To support our organizational...
Implementing a quality improvement initiative to reduce blood culture contaminations involves utilizing evidence-based practices within DMAIC framework. This includes assessing structures (e.g., equipment), processes (e.g., collection techniques), and outcomes (e.g., contamination rates). By incorporating best practices, such as staff training...
In our five-hospital system, the swarming process published in literature was adapted to address resuscitation events outside the Intensive Care Units or Emergency Departments. The swarming process includes an interdisciplinary review that starts with the patient condition 24 hours prior...
Understanding the concepts of Human Factors is imperative to building safe processes for both patients and staff. The concept of the Dirty Dozen from the Federal Aviation Administration provides a solid foundation for understanding human factors and identifying ways to...
Infection prevention and control practices are critical to safeguarding the health of patients and staff in healthcare settings and are key processes assessed in many regulatory and accreditation surveys. During this session, attendees will learn about The Joint Commission’s new...
In this session, a team of Certified Professionals in Healthcare Quality (CPHQs) will impart insight into the myriad of burgeoning opportunities for quality professionals within the healthcare industry. This includes addressing infection control and prevention challenges as organizations continue to...
Human Centered Design and customer journey maps lay the foundation to identify the root cause of pain points and improve patients’ experience and outcomes. Through a deeper understanding of our customer’s wants and needs, the patient is at the heart...
Maternal health (MH) racial and ethnic inequities persistently contribute to the rise in maternal mortality (MM) from 20.1 in 2019 to 32.9 in 2021. The financial burden totaled $32.3 billion in 2019 and continues to rise. There is a significant...