We had 32 harm events in 2021 and we were able to reduce the overall number of harms to 24 in 2022 (which was our regional goal). The Quality Director, with the assistance of a physician dyad Quality Medical Director...

The scoring system helped the respective committee members and the Medical Strategic Teams to define the set criterions for defining an effective committee. It helped in the areas to concentrate on to improve effectiveness of the committee. The compliance percentage...

Layers of standards and measures, mostly rooted in compliance, have mounted for decades -- all in the name of advancing quality and safety. The result is an overburdened workforce that is tired of checking boxes and jumping through hoops and whose been left to believe that quality ‘didn’t work’ or is a ‘waste of time’.   

The chief quality officer serves a key role to ensure that providers deliver the highest-quality care while lowering costs, reducing ineffective care, waste, and harm to patients. Chief quality officers come from a variety of backgrounds but all of them have specialized knowledge and skills in quality and safety competencies that make them an indispensable asset in the c-suite. This session will focus on how chief quality officers position and prepare for their workforce to lead. Hear from a panel of CQO's as they outline strategies and steps that help their team’s’ advance quality and safety in their organizations.

Healthcare quality professionals are uniquely suited to be leaders. They regard quality as more than compliance; it is the north star to lead an organization. They persevere, display resilience and lead healthcare teams to do the same to move the needle on quality. When quality leaders take the top seat, they bring sensibilities for quality, safety, equity and value with them. Hear from quality leaders who are now Chief Executive Officers about how they lead with quality to make it to the C-Suite. Leave this session with actionable next steps to prioritize and position quality to do the same in your organization.

Hear from quality leaders that have been fire starters in their organizations to convince their leadership to lead with quality and safety. This panel of leaders will share stories on how they built and presented a case for quality and leveraged their influence and unique knowledge and skill sets to persuade leadership to invest in quality and safety. Attendees will walk away feeling inspired to elevate themselves and be armed with immediate tips and tricks to bring back to their organizations.